Email Subject Lines for Follow up Sales

Crafting the right subject line is crucial when reaching out to potential clients after an initial interaction. The goal is to grab attention, while offering value and prompting action. Below are some key approaches to create compelling subject lines that increase the likelihood of a response:
- Keep it concise but informative
- Incorporate the recipient's name or company for a personalized touch
- Avoid sounding too pushy or aggressive
- Offer a solution or benefit in the subject
Types of subject lines to consider:
- Reminder with Value: "Quick Reminder: Boost Your Sales with [Product Name]"
- Friendly Follow-up: "Following Up on Our Conversation – How Can I Assist You?"
- Exclusive Offer: "Last Chance for [Discount/Offer] on [Product/Service]"
- Direct Question: "Are You Ready to Take the Next Step with [Product/Service]?"
Key Considerations:
Always test your subject lines to determine what resonates most with your audience. A/B testing can help refine your approach over time.
Examples to Avoid:
Subject Line | Reason to Avoid |
---|---|
“Buy Now, Don’t Miss Out!” | Feels too sales-driven and may come off as pushy. |
“I’ve Been Trying to Reach You” | Sounds desperate and may make the recipient feel pressured. |
How to Craft Follow-up Subject Lines That Get Attention
When following up on a sales email, your subject line is the first thing recipients see. It determines whether your message will be opened or ignored. Creating a compelling subject line is crucial to increase your open rates and drive more engagement with your sales emails.
The key to writing an engaging follow-up subject line is to keep it short, clear, and relevant. Personalization, urgency, and value-driven messaging can make a significant impact. Below are some tips on how to write subject lines that grab attention and increase the likelihood of a response.
Best Practices for Crafting Follow-up Subject Lines
- Personalize the Subject: Adding the recipient's name or company can make your email feel more tailored. For example, “Quick Question for [Name]” or “Let’s Discuss [Company]’s Needs”.
- Create a Sense of Urgency: Use time-sensitive language like “Last Chance” or “Only a Few Hours Left” to prompt immediate action.
- Offer Value: Mention what the recipient stands to gain by reading your email. For example, “Unlock Your [Benefit] Now” or “Discover How We Can Save You Time.”
Examples of Effective Follow-up Subject Lines
- “Just Checking In - Did You See My Last Email?”
- “[Name], Are You Still Interested in [Product/Service]?”
- “Time-Sensitive: Don’t Miss This [Offer/Opportunity]”
Tip: Always A/B test your subject lines to see which ones resonate best with your audience. This allows you to refine your strategy over time.
Key Elements to Include in Your Follow-up Subject Line
Element | Purpose |
---|---|
Personalization | Helps make the email feel more relevant to the recipient. |
Urgency | Encourages immediate action or response. |
Clarity | Ensures the recipient knows what the email is about at a glance. |
Value | Highlights what the recipient will gain by engaging with the email. |
Best Strategies for Personalizing Follow-Up Email Subject Lines
Personalizing the subject line in a follow-up email is crucial for boosting open rates and engagement. When recipients feel that the email is tailored specifically to them, they are more likely to click through. Personalization can be achieved through various techniques, ranging from addressing the recipient by name to referencing previous conversations or interactions. These strategies create a sense of familiarity and relevance that stand out in a crowded inbox.
One of the most effective ways to personalize follow-up email subject lines is to incorporate details that show you understand the recipient's specific needs, interests, or challenges. Instead of using generic or vague language, try to make your subject line specific and value-driven. Below are some best practices to help you craft subject lines that feel personal and compelling.
1. Use the Recipient's Name
Including the recipient's name in the subject line is a straightforward yet powerful way to personalize an email. This approach grabs attention and helps the email feel more individualized.
- “[Recipient’s Name], Here’s How We Can Help You Achieve [Goal]”
- “[Recipient’s Name], Let’s Take the Next Step Together”
2. Reference Past Interactions or Interests
If you have previously communicated with the recipient or know their preferences, referring back to these details can make your email more relevant.
- “Following Up on Our Conversation About [Topic]”
- “Recap of Our Last Discussion – [Specific Solution] for [Recipient’s Challenge]”
3. Leverage Timely and Contextual Information
Referencing current events or specific dates can also make the subject line feel more urgent and timely.
- “[Recipient’s Name], Ready to Start [Project] this Week?”
- “Don’t Miss Out – [Limited Offer] for [Recipient’s Business]”
4. Experiment with Value-Oriented Messaging
Focusing on what benefits the recipient can gain from your product or service is another way to personalize the subject line.
Personalized Subject Line | Reasoning |
---|---|
“[Recipient’s Name], Unlock Your Full Potential with [Solution]” | Emphasizes how the recipient will benefit directly from the solution offered. |
“Maximize Your ROI with [Product] - A Quick Overview for [Recipient’s Business]” | Highlights a key benefit related to the recipient’s business, making the email feel more customized. |
Tip: Keep the subject line concise, as overly long subject lines may get cut off on mobile devices, reducing their effectiveness.
Key Phrases to Avoid in Follow-up Sales Subject Lines
In follow-up sales emails, the subject line plays a crucial role in grabbing the recipient's attention. It’s important to craft a message that encourages engagement while maintaining a professional tone. However, certain phrases can undermine your chances of a successful response. Using overly aggressive or generic language can quickly lead to your email being ignored or marked as spam.
Understanding which phrases to avoid can help improve your open rates and overall engagement. Below are common examples of phrases that should be avoided in follow-up sales subject lines:
1. Aggressive or Overly Pushy Language
- "Last chance!" - This can come across as too desperate or high-pressure, which might make the recipient uncomfortable.
- "Don’t miss out!" - A generic phrase that lacks urgency and doesn’t provide clear value to the reader.
- "Act now!" - This phrase is often seen as a sales tactic and can trigger resistance in potential customers.
2. Overused or Cliché Terms
- "Follow up" or "Just checking in" - These terms are too common and fail to spark curiosity or provide new value.
- "Quick question" - Though it seems harmless, it’s too vague and doesn’t convey any specific reason for the email.
- "Let’s connect!" - While intended to be casual, this phrase doesn’t convey any immediate benefit for the recipient.
3. Vague and Non-specific Phrases
Important: Phrases that don’t indicate the value or purpose of your email can lead to confusion and disengagement. Be clear and direct in your subject lines.
Example Phrase | Reason to Avoid |
---|---|
"Are you free?" | This is too vague and doesn’t provide enough context to entice the recipient to open the email. |
"Let's talk!" | Without context, it doesn’t give the recipient a reason to open the email, making it more likely to be ignored. |
Key Takeaway: Always ensure your subject line clearly conveys the value of your email and is specific to the needs of your audience. Avoid overused or vague terms that don’t offer something new or relevant.
Timing Your Follow-up Email: When to Send for Maximum Impact
Choosing the right moment to send your follow-up email can significantly influence your chances of a response. Timing affects the likelihood of your message being seen and engaged with. If you wait too long, the prospect might forget about your initial contact. On the other hand, sending your email too soon could seem overly eager or interrupt the flow of their decision-making process. Therefore, understanding the optimal time to follow up is crucial for maximizing your email's effectiveness.
Here are some key factors to consider when planning the timing of your follow-up emails:
Factors That Influence the Best Time to Follow Up
- Prospect's Schedule: Understanding when your potential client is likely to check their inbox or engage with emails can make all the difference. Some industries have different peak times, and knowing your audience's habits can give you an edge.
- Sales Cycle: Depending on the complexity of your product or service, follow-up frequency can vary. Shorter sales cycles may require quicker responses, while longer cycles might necessitate more strategic timing.
- Initial Email Sentiment: If your first email had a positive reception, you may be able to follow up sooner. If there was a lack of response, waiting a bit longer and rephrasing your message could work better.
Best Times to Send Your Follow-up Email
- Within 24-48 Hours: This is often the ideal window to send a follow-up if you haven't heard back. It shows you're persistent but not overbearing.
- Late Morning (10 AM - 12 PM): Many studies suggest that emails sent around late morning have higher open rates, as people have already cleared their early messages and are likely to engage with new content.
- Mid-Week (Tuesday to Thursday): Mondays are typically busy, and Friday emails risk being overlooked due to the weekend ahead. Tuesday through Thursday tends to be the sweet spot for professional communication.
Tip: Avoid sending follow-up emails during holidays or weekends, as they may get lost in a crowded inbox and not get the attention they deserve.
Optimal Time Based on Industry
Industry | Best Time to Follow Up |
---|---|
Technology | Early morning, Tuesday-Thursday |
Retail | Late morning, Wednesday |
Finance | Mid-morning, Tuesday-Wednesday |
Leveraging Urgency and Scarcity in Follow-Up Email Subject Lines
In the competitive world of sales, creating a sense of urgency and scarcity in your follow-up subject lines can significantly improve your open rates and drive conversions. By instilling a fear of missing out (FOMO), you motivate recipients to act quickly, increasing the likelihood that they’ll engage with your email. A strong follow-up subject line can effectively tap into the recipient's desire to act before it’s too late, especially when linked to time-sensitive offers or limited availability.
However, it’s crucial to strike the right balance–too much urgency can come across as pushy, while too little can fail to prompt action. Here are some effective strategies for incorporating urgency and scarcity into your subject lines:
1. Highlight Limited-Time Offers
By emphasizing a time-sensitive promotion or offer, you can encourage recipients to take immediate action. Here are some examples:
- “Only 3 hours left to save 20% on your purchase!”
- “Last chance: Offer ends at midnight!”
- “Ending soon: Secure your spot today!”
2. Show Limited Availability
Creating a sense of scarcity by mentioning low stock or limited access can drive recipients to act out of concern that they may miss out. Examples include:
- “Only 5 seats left–reserve yours now!”
- “Just a few items remaining–order now before it’s too late!”
- “We’re down to the last few spots–sign up today!”
Important Tip
Tip: When using urgency or scarcity, make sure the offer is genuine. False claims about stock or deadlines can damage trust and harm long-term relationships.
3. Use Clear Actionable Language
Strong action-oriented language can help push the recipient to act immediately. A straightforward and direct approach works well:
Urgent Language | Action-Oriented Phrases |
---|---|
“Hurry!” | “Get Yours Now” |
“Don’t Miss Out!” | “Claim Your Deal” |
“Last Chance!” | “Buy Before It’s Gone” |
How to Use Social Proof in Your Follow-up Email Subject Lines
Incorporating social proof into your follow-up email subject lines can significantly increase open rates and drive engagement. By showcasing testimonials, user experiences, or customer success stories, you can build credibility and highlight the value of your product or service. Social proof reassures potential clients that they are making a smart decision by choosing your offering, helping to foster trust and reduce purchase hesitation.
Effective subject lines with social proof can take various forms. They can reference the number of satisfied clients, well-known brands that have trusted you, or positive reviews from customers who have benefited from your product. When written properly, these subject lines speak directly to the reader’s desire for validation and security in their purchasing decisions.
Examples of Social Proof in Email Subject Lines
- "Join 500+ companies who trust us for [solution]"
- "See why [Industry Leader] recommends our service"
- "[Customer Name] achieved 20% growth with our tool"
Key Takeaways: When using social proof in your email subject lines, it's important to be specific and relevant to the recipient. This will enhance credibility and make the message feel more personal. Additionally, ensure that any statistics or customer names you use are accurate to maintain trust.
Remember: The use of social proof should align with the content of your email to maintain consistency and relevance.
Types of Social Proof for Email Subject Lines
- Customer Testimonials: Highlight real feedback from satisfied customers.
- Influencer or Expert Endorsements: Use quotes or mentions from industry leaders.
- Case Studies: Include specific results or improvements seen by users.
- Popular Usage: Reference the number of people or businesses already using your product.
Table: Social Proof Strategies vs. Expected Results
Social Proof Type | Expected Result |
---|---|
Customer Testimonials | Builds trust by demonstrating real experiences |
Industry Expert Endorsements | Increases perceived credibility and authority |
Success Stories | Shows tangible results and effectiveness of the product |
Crafting Subject Lines for Different Stages of the Sales Funnel
Effective email subject lines vary depending on the stage of the sales funnel you're targeting. At each point, your goal is to keep the recipient engaged and move them closer to making a decision. Understanding the buyer’s journey and crafting tailored messages for each phase can dramatically increase your open rates and engagement.
Let’s break down how to create impactful subject lines for each phase of the funnel–from awareness to decision-making–and the specific approach to take at each step.
Top of the Funnel (Awareness)
At the awareness stage, your primary objective is to introduce your product or service. The subject lines should be educational and attention-grabbing to spark curiosity and encourage recipients to open the email.
- Use value-driven phrases: "How to Improve Your Marketing Strategy Today" or "Unlock the Secrets to Boosting Sales Fast"
- Ask questions: "Looking to streamline your team’s workflow?"
- Keep it short: "Simple Tips to Scale Your Business" or "Is Your Website Converting Enough?"
Subject lines at this stage should focus on pain points and solutions that lead to more curiosity.
Middle of the Funnel (Consideration)
In this stage, the recipient is evaluating options. Your email subject lines need to highlight your product’s benefits and offer more detailed information, such as case studies or testimonials.
- Include social proof: "How We Helped XYZ Corp Increase Sales by 30%"
- Emphasize urgency: "Don’t Miss Out on Our Limited-Time Offer"
- Provide solutions: "Here’s the Tool That Will Save You 10 Hours a Week"
Bottom of the Funnel (Decision)
At the decision stage, your subject lines should motivate the reader to take action. Focus on exclusivity, time-sensitive offers, or final reminders to push them towards making the purchase.
- Create urgency: "Last Chance to Get 20% Off Your First Purchase!"
- Make it personal: "You’re Almost There! Final Steps to Secure Your Spot"
- Offer a final push: "Ready to Get Started? Claim Your Free Trial Today"
For the final decision, emphasize exclusivity, urgency, or an easy next step to eliminate hesitation.
Table: Subject Lines Breakdown by Sales Funnel Stage
Sales Funnel Stage | Subject Line Focus | Examples |
---|---|---|
Awareness | Educational, curiosity-driven | “How to Increase Your Website Traffic Today” |
Consideration | Social proof, solution-oriented | “See How Our Tool Helped ABC Corp Save Time” |
Decision | Urgency, exclusivity, easy next step | “Claim Your Free Trial Now – Limited Time Offer!” |
Improving Your Sales Email Subject Lines Through Testing and Optimization
Creating the right subject line for your follow-up sales emails is crucial to improving open rates and conversions. A subject line that stands out can make the difference between a successful outreach and one that gets ignored. However, there is no one-size-fits-all approach. Regular testing and optimization are essential to identify what resonates most with your audience. The key is to experiment with different approaches and continuously analyze the results to fine-tune your messaging.
Testing subject lines allows you to understand what drives engagement and which elements encourage recipients to open your email. A/B testing is a proven method for measuring the performance of various subject lines. By testing variations, you can gain insight into factors such as tone, urgency, length, and personalization. Below are some strategies and best practices to optimize your subject lines effectively.
Strategies for Testing and Optimizing
- A/B Testing: Test different versions of your subject line to determine which one leads to more opens. Ensure only one variable changes between tests to track specific outcomes accurately.
- Personalization: Add the recipient’s name or company to the subject line for a more personalized touch. Personalization can significantly increase engagement.
- Urgency and Exclusivity: Create a sense of urgency by using phrases like "Limited Time Offer" or "Act Now" to compel recipients to open the email immediately.
- Keep It Short: Subject lines should be concise and to the point, ideally under 50 characters to ensure they display well on all devices.
Analyzing Your Results
- Open Rate: This metric shows how many people opened your email. A higher open rate indicates the subject line was compelling enough to grab attention.
- Click-Through Rate (CTR): A higher CTR suggests that the email's content aligns well with the expectations set by the subject line.
- Conversion Rate: Ultimately, the goal is to drive action. A conversion rate increase after optimizing subject lines shows the effectiveness of your approach.
Tip: Test one element at a time to get clear results. This can include variations in tone, punctuation, or the inclusion of a specific offer.
Example of A/B Testing Results
Subject Line | Open Rate | CTR |
---|---|---|
"Last Chance to Save 20% on Your Order!" | 45% | 12% |
"Exclusive Offer Just for You, [Name]!" | 52% | 15% |
By continually testing and optimizing your subject lines, you can increase the likelihood of your emails being opened and acted upon. Focus on tailoring your subject lines to appeal directly to your audience’s interests and needs. This ongoing process will help you find the perfect balance for your outreach efforts.